
The following questions are most frequently asked by distributors, importers, and system integrators in Melbourne, Australia when evaluating Wanlin as their China factory supply partner for 4G Smart Home Fire Safety Kit (No WiFi) (WL-4GKT).
Q4: Can I get a sample before placing a bulk order?
A: Yes. Contact wanlinfirecontrol@163.com. Sample ships via DHL/FedEx (3–5 days to Melbourne). The sample cost is fully deductible from your first bulk order.
Q5: Can you do private label / OEM branding for the Melbourne market?
A: Absolutely. OEM branding (packaging + logo + manual) starts from 500 pcs. Full private label including custom firmware and APP branding starts from 1,000 pcs. We sign an NNN agreement to protect your brand in Australia.
Q6: What payment terms do you offer for new partners in Australia?
A: For first orders: 30% deposit, 70% before shipment. After 2+ successful orders, we can offer T/T 30/70, LC at sight, or open account terms for established partners.
Q7: What incoterms do you support for shipment to Melbourne?
A: EXW, FOB Shanghai/Shenzhen, CIF Melbourne, DDP Melbourne. For DDP shipments, we manage all customs and last-mile delivery — you receive goods ready for sale.
Q1: What is the MOQ for the WL-4GKT?
A: Standard MOQ is 100 pcs for a trial order. After your first successful shipment, we support smaller re-order batches. Contact wanlinfirecontrol@163.com to discuss your Melbourne market trial.
Q10: Can you help with product registration / local certification in Australia?
A: We provide all required documentation (FCC / RoHS / ETL) and have experience supporting partners in Australia through local fire authority registration. Contact wanlinfirecontrol@163.com for a compliance checklist specific to Australia.
Q2: Does the 4G Smart Home Fire Safety Kit (No WiFi) hold FCC certification?
A: Yes. The WL-4GKT holds FCC / RoHS / ETL certifications. We provide full test reports and Declaration of Conformity — ready for Australia customs and fire authority inspection.
Q3: What is the lead time for 1,000 pcs of WL-4GKT shipped to Melbourne?
A: Standard stock: 15–20 days. OEM/custom: 30–45 days. For urgent orders, we maintain safety stock of popular models for 7-day express dispatch.
Our export team in China responds within 24 hours to all inquiries from Melbourne, Australia.
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com
2026-01-26
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com